TERMS, FRANCHISE & BUSINESS POLICIES
Terms, Franchise & Business Policies
Effective Date
15 May 2026
These Terms, Franchise & Business Policies govern the use of the Happi Tea website, franchise enquiry systems, digital communication channels, business discussions, marketing material and related services.
By using the website or submitting information, users agree to comply with these terms.
1. Nature of Website & Business Information
The website provides information relating to:
- Happi Tea brand
- Food and beverage products
- Menu and store concepts
- Franchise opportunities
- Promotional campaigns
- Business discussions
- Brand expansion activities
All information is provided for general informational purposes only.
2. Website Usage Rules
Users agree not to:
- Misuse the website
- Submit false information
- Attempt unauthorised access
- Copy proprietary material
- Use the website for unlawful purposes
- Misrepresent association with Happi Tea
- Publish misleading claims regarding the Company
The Company reserves the right to restrict access or take legal action against misuse.
3. Product & Menu Information Disclaimer
Product photographs, menu descriptions, serving styles, pricing, packaging and availability shown on the website or promotional material are illustrative and may vary.
The Company may modify products, pricing, ingredients, packaging, recipes, suppliers, store formats and operational systems without prior notice.
4. Franchise Disclaimer
Submission of a franchise enquiry form does not guarantee:
- Franchise approval
- Territorial exclusivity
- Business allocation
- Area rights
- Partnership status
- Guaranteed support rights
All franchise applications are subject to internal evaluation, documentation review, business feasibility and Company approval.
5. No Guaranteed ROI / Profit Disclaimer
Any investment, revenue, sales, profitability or return-related figures mentioned in brochures, discussions, presentations, advertisements or website content are indicative and illustrative in nature.
They do not constitute:
- Guaranteed income
- Fixed returns
- Assured profit
- Guaranteed customer footfall
- Guaranteed ROI
- Guaranteed business success
Business performance depends on multiple factors including:
- Location
- Market demand
- Operational quality
- Staff management
- Competition
- Local execution
- Customer experience
- Franchise partner involvement
6. Independent Due Diligence Requirement
Prospective franchise applicants are strongly advised to conduct independent evaluation before making any investment decision.
Applicants should consult:
- Lawyers
- Chartered accountants
- Tax consultants
- Business advisors
before entering into any commercial arrangement.
7. Intellectual Property & Brand Usage
All logos, trade names, menu systems, product concepts, packaging, graphics, photographs, videos, documents, marketing creatives, operational manuals, training systems and franchise materials associated with Happi Tea are protected intellectual property.
No person may:
- Copy brand assets
- Use logos without permission
- Create fake franchise pages
- Misrepresent association with the Company
- Duplicate operational systems
- Commercially use brand content
without written authorisation. The Company reserves the right to take legal action against infringement.
8. Social Media Usage Rules
Users interacting with Happi Tea social media platforms agree not to:
- Post defamatory content
- Spread misinformation
- Publish abusive material
- Misuse brand assets
- Impersonate the Company
The Company reserves the right to remove inappropriate content.
9. Limitation of Liability
To the maximum extent permitted by law, LoQal Happi Tea shall not be liable for:
- Business losses
- Profit expectations
- Website downtime
- Third-party failures
- Delay in communication
- Franchise rejection
- Investment decisions made by applicants
- Technical interruptions
Users rely on website information at their own discretion.
10. Modification Rights
The Company may:
- Change franchise formats
- Modify prices
- Update menu items
- Modify policies
- Change territories
- Update support structures
- Change operational standards
without prior notice.
11. Governing Law
These Policies shall be governed by Indian laws.
Disputes shall be subject to the jurisdiction of appropriate courts/forums as determined by applicable law.
12. Binding Agreement Requirement
Only a formal written agreement signed by authorised representatives of the Company shall create legally binding rights and obligations.
Website content, verbal discussions, WhatsApp messages, presentations or advertisements shall not override formal agreements.
13. Contact Details
LoQal Happi Tea
Contact Person: Ms Aparna
Phone: +91 85059 99469
Email: aparna@happitea.store